Terms and Conditions

The Lab World Group is a buyer and seller of high quality new, demo, used laboratory and pharmaceutical equipment. We also specialize in helping clients recover income through sale of their retired, decommissioned lab and pharmaceutical equipment. Our primary goal is to provide our clients with outstanding service. At The Lab World Group, we provide top quality services through our vast industry knowledge and always ensuring we go above and beyond for our clients. A simple rule is we treat you how we would want to be treated.  Our Company is located at 128 New Boston Street, Woburn, MA; right next door to thousands of laboratories. Woburn is an ideal location within the epicenter of gene town. We are a mere 15 minutes from Cambridge, Boston, Lexington, Waltham and Bedford. It is no surprise we have a consistent list of high quality inventory and an ever growing list of customers.  Our Sales Process: Our marketing and pre-sale information is unsurpassed by any of our competitors.  All of our instruments are fully tested and sold with full disclosure as to the condition of the unit. We believe in truth and honesty in all of our transactions and it is important to us that our customers know what they are purchasing ahead of time. The pictures you see on our website are always of the equipment you will be receiving, unless otherwise stated. In some cases, videos of the actual unit, in full working condition may be available. Given that, our inventory changes daily all of our equipment is subject to prior sale and all deposits are non-refundable. Original software may be included, but software license transfers are not and is the buyer's sole responsibility should it be required by a manufacturer. If alternate inventory besides what is pictured is to be substituted, you will be notified prior to the sale. Shipping quotes are valid for twenty-four hours and may be adjusted based fuel price changes and any other industry revisions. All of The Lab World Group’s equipment comes with a 30 day right of return warranty, unless otherwise stated. This means if a product arrives at your facility and is dead on arrival, we will issue a full refund once the instrument is returned. Return shipping and handling is the responsibility of the buyer. If an instrument is returned and tested to be in good working condition by our service team a 20% restocking fee will be applied, shipping and is non-refundable. If customer purchases an instrument with a credit card, there will be an additional 3% merchant fee added to the invoice which is non refundable.  Click here to review our warranty policy. All images, video and content listed are copyright protected and should not be used without our permission.  Please note the content found on all of the pages listed of this website include source code are the sole property of The Lab World Group LLC.  And protected by copyright laws which may not be reproduced in any form, nor any images or content be duplicated, removed, reproduced, or linked without The Lab World Group express written permission. All of the equipment listed on www.thelabworldgroup.com website are trademarks of their respective manufacturers.  The Lab World Group makes no claim to having any special partnerships with any original manufacturers, unless otherwise stated.  All warranties issued, come directly from The Lab World group and have no fulfillment with OEM unless otherwise stated. All buyers are subject to The Lab World Group Sale Terms and Conditions which can be found directly on the website.